Swapspace Privacy Policy

Last updated: December 5, 2025

To power Swapspace and your experience, we need to collect, use, and share some of your personal information. Homepoxy Technology Solutions LLC (dba Swapspace) (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and store your information when you use our mobile and web applications, website, and related services (“Service”).

1. Information We Collect

When you use the Service, we collect the information you provide, usage information, and information about your device. Here are the types of information that we collect.

1.1 Account Information

  • Name
  • Email address
  • Phone number
  • Profile photo (if uploaded)

1.2 Communications Data

We collect and store content and metadata from communications sent through the Service, including:

  • In-app messages
  • SMS, MMS, and RCS messages
  • Push notifications
  • Transactional and marketing emails

1.3 Location Information

With your permission, we collect:

  • Precise GPS location
  • Approximate location
  • Wi-Fi and cellular-based geolocation
  • Location history relevant to app usage

The Service may not function properly without location access.

1.4 Device & Technical Data

  • IP address
  • Browser and device type
  • Operating system
  • Mobile carrier
  • App usage activity
  • Log files

1.5 Points & Transactions

  • Points earned
  • Points purchased
  • Points balance
  • Redemption activity
  • Transaction records

1.6 User Content

We collect information that you provide regarding the Service, including:

  • Ratings and feedback about the Service, including about other users
  • Responses provided to surveys or research projects

2. How We Use Your Information

We use your information to:

  • Provide, operate, maintain, and improve the Service
  • Display parking opportunities
  • Locate other users interested in parking spaces you occupy
  • Facilitate messaging between users
  • Send SMS, MMS, RCS, email, and push communications
  • Process points purchases and redemptions
  • Prevent fraud, abuse, and prohibited conduct
  • Enforce our Terms of Service
  • Provide customer support
  • Comply with legal obligations
  • Provide marketing and advertising

We may use aggregated and de-identified data for analytics and product development.

3. How We Share Information

We do not sell your personal information to third parties for money — no one can buy the personal information we collect from and about you and we do not act as a data broker. However, we may need to share your personal information with third parties to deliver relevant personalized ads to you on and off the Service. Some of these disclosures may constitute “sharing” or the “sale” of personal information for “targeted advertising” purposes under certain local privacy laws.

3.1 Service Providers

We may share your personal information with vendors who assist with:

  • Messaging (SMS/MMS/RCS gateways)
  • Email delivery
  • Payment processing
  • Gift card or points redemption
  • Cloud hosting
  • Data analytics
  • Customer support

These providers are contractually obligated to protect your data.

3.2 Other Users

Certain information may be visible to other users, including:

  • First name
  • Profile photo (if uploaded)
  • Messages you send them
  • Availability of parking spots you share

We do not share precise real-time GPS location with other users except as required for the core function of the app.

3.3 Legal Compliance

We may disclose information if necessary to comply with:

  • Laws and regulations
  • Court orders
  • Lawful requests and legal processes
  • Fraud or safety investigations
  • Enforcing our Terms of Service
  • Exercising or defending legal claims or protecting against harm to rights

3.4 Corporate Transfers

We may disclose your personal information while negotiating or in relation to a change of corporate control such as a restructuring, merger, or sale of assets.

4. How We Store and Protect Your Information

We retain your information as long as necessary to provide the Service. Transactional records are kept at least seven years for accounting and tax purposes.

For account deletion requests, contact [email protected].

We use reasonable measures to secure your personal information, but no security system is 100% effective.

5. Children's Privacy

The Service is not intended for anyone under 18. We do not knowingly collect data from children.

6. Location Data Controls

You may disable device location permissions, but core features will not function properly.

7. Changes to this Privacy Policy

We may update this policy as the Service evolves. Material changes will be communicated via the Service or email.

8. Contact Us

Questions or concerns? Contact [email protected].